CIO - Tools

Service Desk AI Use Case Prioritization Matrix

A step-by-step evaluation matrix tool to help you track and analyze potential AI pilot use cases.

Develop Your Industry of the Future Report Workbook

This Excel-based workbook guides you to the creation of your Industry of the Future Report in a context that’s uniquely relevant to your organization.

Annual Team Development Calendar

An Excel template designed to build consistency into your learning strategy.

Team Development Backlog

An Excel-based tool to ensure your IT team is set up to meet the evolving needs of your organization.

Integrated Customer Journey Blueprint

An Excel-based template that deftly aligns the three layers of your service: customer, business, and operational.

Project Costing Workbook

A cost planning and tracking Excel tool to build your project’s financial foundation.

Uncertainty Foresight Workbook

An Excel-based tool to map macro uncertainties, identify risk events, and build a forward-looking roadmap

Adaptive IT Training Plan

Use the Adaptive IT Training Plan tool to assess the core competencies for specific individuals. Use this for succession planning or individual development conversations...

AI Governance Maturity Assessment Tool

This Excel-based self-assessment tool allows you to conduct a structured review of your AI governance capabilities.

AI Policy Worksheet

An Excel file that lists examples of AI policies from various institutions.
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