CIO - Templates & Policies

Empathy Map Template

Use the Empathy Map Template to complete an empathy map.

Journey Map Guide

Use the Journey Map Guide to complete a journey map and to identify moments that matter.

Candidate Experience Service Level Agreement Template

Draft a service level agreement with talent acquisition specialists and hiring managers to set timelines and procedures that everyone can agree to and that keep the...

IT Talent Action Plan

Use this ready-to-deliver presentation deck to present your talent action plan to key stakeholders.

Communicate Effectively Facilitation Guide

Use this customizable guide to facilitate manager training in effective communication.

Communicate Effectively Participant Workbook

Use this participant workbook in conjunction with the Communicate Effectively Facilitation Guide to deliver training to first-time IT managers.

Performance Management Facilitation Guide

Use this customizable guide to facilitate manager training in performance management.

Performance Management Participant Workbook

Use this participant workbook in conjunction with the Performance Management Facilitation Guide to deliver training to first-time IT managers.

Coaching and Feedback Facilitation Guide

Use this customizable guide to facilitate manager training in giving coaching and feedback.

Effective Feedback Training Role Play Scenarios

Use this list of scenarios to help managers solidify feedback skills as part of Build a Better Manager Coaching and Feedback training.
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VL Methodology