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The role of the Vendor Portfolio Manager is pivotal in the IT department's interactions with suppliers of services, hardware, and software. The portfolio manager provides...
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This app maintenance workflow template provides flowcharts for managing defects, upgrades, and patches. Use this document to establish maintenance processes specific to...
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Each year there are numerous technology developments that provide IT with opportunities to offer extended value to the organization. Some simplify IT's work. Others are...
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The SharePoint Solutions Architect will be the point person for all SharePoint projects. This includes leading the SharePoint team in the analysis, design, development,...
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For organizations that have issued a formal Request for Proposal (RFP) using Info-Tech's BI RFP Template, gathering and scoring the various responses can be difficult and...
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Data owners, data stewards, and end users are the ones who use the data on a day-to-day basis and will be able to provide the best information regarding ongoing data...
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Take a business process management (BPM)-centric approach to model the desired future state of your customer service IT systems. Then develop an overall IT systems...
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Enterprises facing an Exchange upgrade often make the mistake of assuming an in-house upgrade path is the only option. Let the possibility of transferred risk, service...
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Use Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list.
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The dress code policy outlines appropriate and inappropriate work attire.
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