Case Studies: Activate Frontline Managers in Change Management

Refer to these case studies for examples of how to successfully involve frontline managers in change initiatives.

Frontline Manager Change FAQ Template

Use this template to help frontline managers address common questions and concerns around change.

Change Reactions and Responses Tactics Catalog

Use this tool to enable frontline managers to identify change reactions, uncover underlying causes, and use appropriate tactics to manage reactions.

Sustainment Owner Planning Template

Provide the owners of sustainment plan implementation with this template to drive accountability for sustainment implementation.

Participant Training Session Evaluation

Assessing and analyzing participant feedback is critical for helping determine how a training session was received by learners and which areas require improvement. This...

Frontline Manager Change Self-Assessment Tool

Use this tool to provide frontline managers with an assessment to provide insight into areas in which they would benefit from further training or tools.

Design the Employee Experience

Similar to their customer experiences, employees want an overall employee experience that fits more seamlessly into their lives. Organizations not only have to compete...
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Design the Employee Experience Storyboard

Design an employee experience that will keep your organization competitive in the talent landscape.

Reconceptualize Job Descriptions Storyboard

Rethink the way job descriptions are used and the process to create and update them. Support the adoption of a streamlined process to transform job descriptions from a...

Job Description Template – Streamlined

Use this template to standardize the content in job descriptions. HR and managers overseeing the position should collaborate to write effective streamlined job descriptions.
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