ADP Is Keeping Clients Informed During COVID-19

ADP is offering updates and webcasts to keep customers informed during the COVID-19 response. There’s a significant impact anticipated for employers, including complex...

Monday.com Is Missing a Crucial Link in Its Blockchain Prediction

It’s not often that revolutionary solutions come up in the world of project management, so monday.com’s Peter Giffen grabbed my attention with his recent blog on...

Bullhorn Acquires Erecruiter

Bullhorn, a cloud-based staffing and recruiting solution provider, has acquired Erecruiter, an applicant tracking and pay and bill software company.

Kustomer Raises $60M to Transform Its Omnichannel CRM Platform

SaaS-based customer relationship management company Kustomer announced that it has raised $60 million to improve customer support experience by providing buyers’...

HR Leaders Want Artificial Intelligence to Improve Employee Experience

A recent survey by Espressive, an artificial intelligence (AI)-based enterprise service management software vendor, indicates that applying AI in HR departments is a...

Salesforce Rolls Out Customer 360 Truth to Better Tackle Data and Identity

Salesforce recently announced during Dreamforce 2019 the introduction of Customer 360 Truth. The product aims to stitch together customer information from marketing,...

SAP Makes Moves Into the Cloud Contact Center Space With an Eye to Enhance Omnichannel Service Delivery

SAP’s Digital Interconnect Group recently announced the launch of SAP Contact Center 365. In conjunction with its incumbent solutions for customer experience –...

SugarCRM Rolls Out Fall ’19 Release With Savvy Improvements to Collaboration and Self-Service Capabilities

SugarCRM – a well-established player in the market for CRM platforms – recently rolled out its Fall 2019 release. From a functional perspective, the release does a good...

Leader Spotlight: Jobvite

The Jobvite Platform, made up of Jobvite Refer, Engage, Hire, and Video, is a comprehensive recruitment solution focusing on sourcing, hiring, and onboarding talent.

Ivanti Changes Direction: It Has Installed New Leadership With Experience in Enterprise Software, Mergers & Acquisitions

Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.
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