Amazon and Salesforce Join Forces to Improve Their Contact Center Value Propositions

Salesforce is a juggernaut in the customer experience solution space – at Dreamforce 2019, it announced a strategic partnership with Amazon to bolster their respective...

Oracle’s AI Upgrades for ERP and EPM Show Why AI Is in Reach for Any Enterprise

Artificial intelligence continues to fuel the arms race among ERP vendors. Earlier this year, Oracle announced that it has extended the AI (machine learning, to be more...

Bonitasoft BPM Is Now Available in the Cloud

Bonitasoft, an open-source business process management (BPM) vendor, is now offering implementation of its low-code automation software via the cloud.

Krow Adds New Features to Improve Its Performance and Augment User Experience

Krow, a customer-centric professional services automation (PSA) solution, announced new features in its fall 2019 release, improving its customer experience and extending...

Agiloft BPM Develops Integration for Epic EHR

Agiloft has developed an integration with major electronic healthcare record vendor Epic Systems. The University of Miami Health System (UHealth) is the first institution...

Artificial Intelligence Takes the Stage at Oracle OpenWorld as a Major Bet for the Enterprise Software Giant

Artificial intelligence (AI) has been a key focus area of investment for major enterprise application vendors, and Oracle is no exception. At Oracle OpenWorld 2019,...

JDA Integrates Workforce and Warehouse Labor Management Software Functions to Deliver Value in the Warehouse

JDA’s Workforce Management and Warehouse Labor Management software functions are now offered in an integrated manner to drive productivity gains in the warehouse.

Blackboard Announces Integration With Amazon’s Alexa

Blackboard has announced its partnership with Amazon’s Alexa to launch a new Skill for its flagship learning management system (LMS), Blackboard Learn. Learners (and...

Meditech Expanding EHR Feature-Sets Internationally

Meditech EHR looks to fill the international void left by Cerner and Epic by complying with international health regulations.

Absorb LMS Acquires eLogic Learning LMS – Its Second Acquisition of 2019

Absorb LMS has acquired Tampa-based eLogic Learning LMS. This is the second acquisition in its aggressive acquisition growth strategy, following its acquisition of Torch...
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