Building a Better RIA

Understand what type of benefits your business can achieve from adopting an RIA strategy.

Software Acquisition and Usage Policy

Use Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list.

User Experience Lead

The User Experience Lead will be responsible for overseeing and contributing to the end-to-end user experience solution designs, ensuring that the user experience vision...

Change Control – Freezes & Risk Evaluation Policy

The purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems.

Hierarchical SOP Template

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. Utilize this template to help write a hierarchical-style SOP (Standard Operating...

Information Architect

The Information Architect (IA) guides projects on their overall high level solution approach, engages with the architecture team, and chairs the formal architecture review...

Explore the Emerging World of SaaS ERP

SaaS ERP belongs on the shortlist for small enterprises and mid-sized divisions of larger enterprises. Make the business case on versatility, not on total cost.

Salesforce.com: Not Your Father's CRM Anymore

At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear that...

Move/Add/Change Request Form

Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form...

Request for Information Template

Use this template for issuing a Request for Information (RFI).
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