Security Incidents & Root Causes Report

Measure trends and identify where to focus security improvements

Validate security investments and process changes by measuring trends in your organization’s security incidents and root causes, and identify where to focus further security improvements.

Sample Report

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Benefits of the Program

Incidents and Root Causes Summary

Identify security areas and root causes that are your top problem areas to guide your security strategy.

Root Causes Categories Icons

Magnifying glass

Root Causes by Security Area

Provide a more granular analysis per security area. For example, if phishing/malware is a top incident area and the top root cause is people, the issue is likely training and education rather than a failure of your anti-malware product.

Risk and Impact of Potential Future Incidents

Balance your assessment of past incidents with future risks. For example, if the use of mobile devices is increasing, the potential security risks for those devices need to be on your radar even if this has been a non-issue previously.

Root Causes Radar

Root Cause Trends


Measure incident and root cause trends over time to assess the impact of security changes (e.g., process improvements) or vulnerabilities (e.g., an increase in mobility).

Downloads & Supplementary Material

Sample Report thumbnail

Sample Report

Info-Tech’s Security Governance and Management Maturity Scorecard is designed to apply to all organizations, regardless of size or industry. Download a preview of the report to see the value it can bring to your organization.

Sample Survey thumbnail

Sample Survey

Preview a sample of Info-Tech’s Security Governance and Management Maturity Scorecard survey. This 60 question survey should be completed by your organization’s Chief Security Officer or equivalent, and is designed to be quick and user friendly.

View Survey Sample

Guided Implementation

Info-Tech’s dedicated team of Program Managers will facilitate this Diagnostic program remotely, providing you with a convenient, low effort, high impact experience.

We will guide you through the process with your goals in mind to deliver deep insight into your successes and areas to improve.

What You Get

Let us do the heavy lifting remotely:

  1. Collect necessary inputs and generate your custom survey
  2. Launch, maintain and support the survey in the field
  3. Provide you with response rates throughout the process
  4. Remotely send out reminders to complete the survey
  5. Close the survey when you’re ready
  6. Generate your custom report and provide you with the results fast
  7. Suggest next steps to gathering more information about specific Security areas

Then, let’s explore your results with a 1 hour call with an Executive Advisor to:

  1. Understand your results and draw insights from the data
  2. Start your action plan to address key areas

Included In Your Membership*

* Please contact your Account Manager to determine eligibility.

Onsite 5 Day Diagnostic Workshop

Info-Tech Research Group’s expert analysts will come onsite to help you facilitate this Diagnostic program, interpret the results, and help you start to implement change.

We take you through the phases of this process and ensure that you have a road map in place to improve the areas highlighted in your custom report.

What You Get

Engage your IT team onsite at your location in an innovative 5 day Diagnostic Workshop:

  1. Launch and complete the IT Security Diagnostic Program*
  2. Interpret the results of your custom reports
  3. Identify key insights about specific areas, policies or processes
  4. Build an improvement road map
  5. Build alignment and set priorities and accountabilities with your team
  6. Begin executing on the improvement road map:
    • Action items to improve areas of weakness
    • Create and implement policies or processes
    • Begin measuring trends in security incidents
    • Drive improvement in specific security areas
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Price: $15,000**

* Due to the nature of this Diagnostic we may recommend that portions of it be initiated prior to the onsite engagement to allow time to complete it.

** USD, price for 5 day onsite engagement, limited to one location. Contact your Account Manager for global pricing. Scope of work may be adjusted after engagement commences.

Start Your Diagnostic Now

We’ll help you get set up as soon as you’re ready

Start Now
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