Performance Metrics Tracking Tool

Author(s): Laura Hansen-Kohls, Rebecca Hoke

Use this document to record specific targets established with the vendor for a specific service or product relationship.

  • Identify key information about the vendor and the contracted service or products.
  • Track deliverables by listing key milestones, dates, and responsibilities for the service or product.
  • Track additional measurements of performance (other than milestones) agreed upon with the vendor.

Gain more value from your vendors by ensuring performance levels are being met.