A runbook documents both the operational environment of a system and the most common operations executed with that system. Use this template as a framework for documenting key runbook highlights, including:
- System overview
- Common operations
- Data interface considerations
- Common process definitions and operations
- Functional module definitions and operations
- User interface definitions and operations
Complete the runbook as part of the knowledge transfer with the implementation consultants. Vaccinate yourself from future operational grief with a detailed runbook.
