Tool

The majority of IT departments spend 66% of their time performing operational activity and 34% of their time on strategic activity. Shifting more focus to strategic activity can build competitive advantage, enable innovation, and increase key...

Note

IT departments that achieve their ideal mix of operational and strategic activity can advance their standing as a strategic partner in the organization. It's a matter of making IT run better so resources can be shifted to innovative and high...

Template/Policy

Effectively operating an ERP system requires documentation of the supporting technical infrastructure. An ERP runbook must be created before the transition to operation.

(Network World) - Sunnyvale, Calif.-based chipmaker AMD Inc. rounded out its Istanbul portfolio with the release on Monday of two six-core processors, for power-constrained and power-hungry data centre environments. "We are continuing the...

Job Description

The Help Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may...

Job Description

The IT Manager's role is to ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization. This individual will plan, coordinate, direct, and design IT-related activities of the organization,...

Job Description

The Network Technician's role is to support the stable operation of the in-house computer network. This includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, software, and communication links...

Job Description

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Job Description

The Chief Security Officer's role is to provide vision and leadership for developing and supporting security initiatives. The Chief Security Officer directs the planning and implementation of enterprise IT system, business operation, and...