A runbook documents both the operational environment of a system and the most common operations executed with that system. Use this template as a framework for documenting key runbook highlights, including:

  • System overview
  • Common operations
  • Data interface considerations
  • Common process definitions and operations
  • Functional module definitions and operations
  • User interface definitions and operations

Complete the runbook as part of the knowledge transfer with the implementation consultants. Vaccinate yourself from future operational grief with a detailed runbook.

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Search Code: 38917
Published: January 26, 2011
Last Revised: January 26, 2011

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