'Help Yourself' HR: The Pros and Cons

Author(s): Morgan Chmara

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Employee self-service has been a big HR trend in the last ten years. HR technology adoption has become increasingly driven by applications aimed at employees. IT leaders looking to implement ESS must understandmore than just product information to successfully select and deploy employee self-service solutions.

Employee Self-Service (ESS)

Enterprises are moving HR functions to the Web, allowing employees and managers to manage their own HR information and handle many job-related tasks (such as expense reimbursement, personal information changes, and company information access) that otherwise would have fallen to management or administrative staff.

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