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This tool will allow you to gather all the information about your VAR and score their performance over time for review and improvement.
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Use this tool to track a service provider's SLO attainments and credits.
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Use this tool to validate that required elements are contained within an SLA.
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This tool will allow you to record providers' SLOs and other SLA elements. From there you can rate the SLOs. The tool will provide an overall rating of the SLA.
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Use this tool to create basic SLA templates. It contains referenceable SLO metrics for various service types.
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Use Info-Tech’s Vendor TCO Tool to normalize each vendor’s pricing proposal and account for the lifetime cost of the product.
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Use this tool to assist you and your team in documenting the requirements for your RFP.
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This tool provides a job aid in establishing your key RFP dates while tracking the status of meeting these milestone dates.
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Leverage this tool consolidate your evaluation team's RFP evaluation scores.
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The Excel Form RFP is used as an alternative to the other RFP toolsets if you have multiple requirements and have multiple vendors to choose from.
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