TCO Comparison Calculator

​The TCO model created by Info-Tech Research Group provides organizations with a framework for managing IT costs at both a strategic level and a daily operational level....

New Employee Cost Calculator

Recruiting new employees should be preceded by a clear understanding of the full costs of current employees in relation to those of each new hire. This is an exercise...

Quality Management Capability Assessment and Planning Tool

Assess your current quality management maturity.

Quality Management Review Template

Use this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas.

Quality Management Dashboard Template

Use this dashboard to track your quality management metrics.

Quality Management Readiness Assessment Template

Use this tool to determine if your IT department is ready for the change associated with the quality management program.

Quality Management Practice Area Assessment and Planning Tool

Assess the current quality management maturity of each IT practice area.

Quality Management Capability Improvement Plan

Use this tool to track your quality management improvement initiatives.

IT Competency Library

Use this tool to learn about IT competencies and develop your organization's own functional IT competency framework.

Target Ratio, Mix, and Metric Generator

The majority of IT departments spend 66% of their time performing operational activity and 34% of their time on strategic activity. Shifting more focus to strategic...
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