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Knowing when to move on from well-worn help desk software is an important turning point for IT. Keeping an underperforming solution is costing the team time and money....
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Just because project benefits are not quantifiable does not mean that the project is not worth pursuing. Create a business case that concentrates on resolving a pressing...
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Publisher's Note: This week, while I am in New York speaking on the subject of Digital Media Business Models, we are lucky enough to have detailed views on the subject...
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IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have a myriad of geographic locations to choose...
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IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from. The...
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IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from....
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Driven by cost pressures and a desire for increased business agility, offshoring of IT services has seen consistent growth since the 90s that paused briefly during the...
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What if they gave a war, and nobody came? It's an old joke. But what if the next war were so different from the last that it was over before the victims even knew a war...
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There are a lot of headlines out there this week that sound like this: "Will the iPad save print media?" I have many friends in the media world, and the last few years...
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Geographically distributed enterprises are realizing tangible travel savings and productivity benefits following the implementation of videoconferencing systems. Learn...
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