Research Notes

Test Lean and Mean with Six Software Testing Goals

IT managers who strive to improve the functional quality of software need only concern themselves with six primary testing goals. To meet these goals, six basic types of...

Server OS Casting Call: Let Costs Direct Selection

IT leaders deploying application servers may face a choice between operating systems. Evaluate the business suitability of operating system candidates by examining costs,...

Tiered Data Center Organization Enhances Security and Performance

Businesses continue to benefit by offering shared access data centers to partners, suppliers, and clients. The issue in this method of organization is ensuring that each...

Eight Downfalls of Organizational Change Efforts

Change management has become entrenched in the 21st century. Organizational change provides a great opportunity for enterprises to build a more effective, and more...

IT Leaders: Learn the Laws Covering E-Mail Retention

Confused about which e-mails to retain, and for how long? IT leaders must demand clear guidance from the enterprise. IT can influence retention policy formation by...

Evaluate IPT VARs: The Four Key Questions

Enterprises that have identified a business need to migrate to IP Telephony (IPT) face several challenging decisions. While considerable time and effort typically go into...

Exchanging Exchange: Alternative E-Mail Servers

Enterprises looking for an alternative to Exchange, but not interested in outsourcing, have several solid options. Look for Microsoft interoperability, lighter hardware...

How to Write an SOP

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. There are different approaches to recording SOPs. Consider the type and complexity...

Application Test Strategy Template

The test strategy template provides IT managers with a tool to document a comprehensive testing plan that focuses on testing scope, schedule, resources, defect tracking...

Five Fundamentals of a Successful Application Test Strategy

A test strategy is required to achieve thorough and successful application testing. Consider testing scope, schedule, resources, defect tracking methods, and functional...
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