Infrastructure & Operations

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HAM Budgeting Tool Use this tool to develop and justify the budget for hardware assets for the upcoming year.
Implement Hardware Asset Management – Phases 1-4 Use our methodology to review, design, and document your hardware asset management processes.
Implement Hardware Asset Management Use this blueprint to implement or improve your hardware asset management practices, one step at a time.
HAM Standard Operating Procedures This template is designed to assist you in the creation of a standard operating procedure for hardware asset management.
IT Asset Administrator Use this template to define the job description for the role of IT Asset Administrator or Coordinator.
HAM Process Workflows This template will provide sample diagrams of hardware processes.
AWS Launches Q Chatbot as It Positions Itself as the 'Steady Hand' for Enterprise AI Q headlines a bevy of announcements at AWS re:Invent 2023 in Las Vegas that shed more light on the cloud service provider’s AI strategy and where its differentiation from...
Service Desk Consolidation Stakeholder Presentation Template Use this presentation template to communicate the project to key stakeholders.
Service Desk Consolidation Strategy Template Use this template to document the consolidation project’s objectives, current and target state, and transition plan.
Service Desk Consolidation Project Charter Template Use this template to organize the service desk consolidation project and communicate the scope and parameters.