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Infrastructure and Operations will have to rethink performance management when many users are working from home.
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With everyone working from home in response to COVID-19, ensure that people have what they need to be productive. Quickly build a loaner program, and track everything you...
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Read this Executive Brief to understand why you should reduce manual repetitive work with IT automation.
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Read this Executive Brief to understand why the modern-day Operations Center is necessary to meet the business' availability demands.
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Read our concise Executive Brief to find out why you should prepare for cognitive service management, review Info-Tech’s methodology, and understand how we can support...
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Read this Executive Brief to understand why Infrastructure organizations need to take proactive control in interfacing with the business and managing their work.
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Read our concise Executive Brief to find out why you should change your approach to developing Infrastructure & Operations policies and procedures, review Info-Tech’s...
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Read this Executive Brief to understand why prioritizing in-demand services for an infrastructure services playbook will help you improve service delivery.
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Read this Executive Brief to understand why a technical skills map is critical to IT's success, and to learn about Info-Tech's methodology and approach to streamlining...
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Read this Executive Brief to understand which key indicators and red flags vendors are looking for when examining audit candidates to help reduce the odds of an audit.
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