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IT organizations across the globe are quickly refocusing themselves to better support their end-user communities and other stakeholders as the COVID-19 pandemic continues...
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Read this Executive Brief to understand the increasing expectations for IT departments to better manage their budgets and how Info-Tech's methodology can help.
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Supporting the technological needs of public administrations is difficult. Maintaining high levels of IT service and support is even more challenging without adequate...
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Read our concise Executive Brief to find out how a world-class IT budget can be used to demonstrate value delivery and better align with the business. Review Info-Tech’s...
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Leverage this research to use when understanding how and where your company can improve when it comes to specific areas IT operations, based on the performance of other...
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Learn from your peers within the Healthcare industry. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business satisfaction with...
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The IT department’s role in ensuring operational efficiency of companies in both the FinTech and InsureTech industries continues to become more and more important....
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Learn from your peers in government and public administration. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business...
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Learn from your peers in education. The report includes trend data on budgeting and staffing, effort allocation to IT tasks, business satisfaction with different IT...
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Read this Executive Brief to understand how to implement an IT chargeback program at your organization. Identify and define your user-facing IT services, allocate IT...
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