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Has the ideal of IT/business alignment become the holy grail of IT leaders? The promise of IT/business alignment is to focus investment and activities, increase the value...
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Often times in IT useful Excel tools can be used to make better decisions and save time or money. Info-Tech has produced a useful set of IT tools in Excel to help with a...
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This collection of IT templates is meant to help IT leaders and staff on a wide range of IT projects. These templates will help save time and ensure that template are...
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A fast-growing municipal region serving a population of over one million sought to move the current organizational culture towards innovation through better-supported...
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Start innovating now!
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Begin your quality journey.
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Many organizations forget the essential role that IT plays during M&A integration. The involvement of IT is critical to providing a better view of risks, improving ease...
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Functional groups behave like categories for LOB services. Included here are common services performed by functional groups found in many organizations.
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This is a template of common services provided by IT organizations within certain industries. It is designed to get you thinking about other common services offered...
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Read this Executive Brief to understand how to implement an IT chargeback program at your organization. Identify and define your user-facing IT services, allocate IT...
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