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The enterprise applications industry has experienced extensive vendor consolidation over the last few years. Info-Tech expects this trend to continue in the years to come, especially for spaces such as Business Intelligence (BI), Customer Relationship Management (CRM), and Enterprise Content Management (ECM). This research note provides a framework that IT managers can use to reduce any negative impact that vendor consolidation may have on their enterprise. Specific coverage of this note includes:

  • A review of the current consolidation status in the main enterprise applications markets.
  • An analysis of the reasons and motivations that lead vendors to pursue a Mergers and Acquisitions (M&A) strategy.
  • The potential benefits and risks created as a result of vendor consolidation.
  • A methodology to effectively respond to vendor consolidation.

Enterprises should use Info-Tech's three-phased approach to take advantage of the opportunities and mitigate the risks resulting from vendor consolidation in the enterprise applications market.

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