- JAMF Software
- Phil Martin, IT Director, Montgomery County
- Ranjani Rao, CEO, Boston Technology Corp.
- Sean O’Brien, COO, ConnectMeMore LLC
- Gordon Smith, Client Hardware Engineering & Mobile Team Supervisor, Intermountain Healthcare
- 9 anonymous contributors
- Users and the business demand support for a multitude of mobile devices, and your service desk is burdened by supporting them.
- Although company-issued devices are still widely present in many organizations, end-users resent IT having the same level of control over their personal iPhones and Android devices.
- EMM changes quickly. Though it is maturing, with many product offerings looking similar, new differentiating features appear every day.
- Advanced EMM suites offer a myriad of product options, making it difficult to define requirements and determine where to start. Implementing such a massive toolset can be complicated and unwieldly.
- EMM management will spread to become unified endpoint management. But if all you need are the basics, a less expensive vendor that focuses on mobility, for now, could be enough.
- EMM is like fire: use it to propel your company into the future, but be careful not to get burned by the hype.
Impact and Result
- Get a firm grip on requirements by assessing current and future end-user device strategy.
- Determine which EMM solution is most suitable for your organization’s needs without overpaying for features you will never need.
- Gain insight on what your implementation of EMM should look like to best take advantage of your new toolset.
- Review how different EMM products compare to each other within different use cases. It does not need to be one size fits all.
- Develop a list of steps to prepare for a full EMM implementation strategy.
This guided implementation is a seven call advisory process.
Guided Implementation #1 - Launch the EMM project and collect requirements
Call #1 - Identify organizational fit for the technology.
Call #2 - Create the project plan.
Call #3 - Plan requirements-gathering steps.
Guided Implementation #2 - Select your EMM solution
Call #1 - Discuss the use-case fit assessment results and the Vendor Landscape.
Call #2 - Conduct contract review.
Guided Implementation #3 - Get ready for your EMM implementation
Call #1 - Create a high-level implementation plan.
Call #2 - Discuss roll out of processes and hand over to operations.
Book Your Workshop
Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Launch the EMM Project and Collect Requirements
- Get started with EMM by making the case for its capabilities, then collect requirements to prepare for choosing a vendor.
Key Benefits Achieved
- A well-thought-out plan for choosing an EMM vendor
Identify organizational fit for the technology.
- EMM procurement charter
Create the project plan.
- EMM use-case fit assessment
Module 2: Plan Your Procurement and Implementation Process
- Narrow your vendor choices to a shortlist, then assess capabilities using demos and an RFP. As vendors are being evaluated, kick off your plan for implementation.
Key Benefits Achieved
- Choice of an EMM vendor that fits your requirements, without overpaying for capabilities you do not need
Discuss the use-case fit assessment results.
- A vendor shortlist
Review the vendor landscape.
Create an implementation kickoff plan.
- EMM project kickoff document
After each Info-Tech experience, we ask our members to quantify the real time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this Blueprint, and what our clients have to say.