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Optimize the Application Maintenance Estimation (AME) Process

Augment your traditional expert estimation with parametric estimation to reduce surprises.

  • Application Development Managers have to defend maintenance budgets to executives.
  • Often the estimates are based on a single method – expert estimation – instead of also including parametric estimation in the process.
  • The result is a variance in estimated and actual budgets caused by varying degrees of scope interpretation by experts who are called upon to estimate.

Our Advice

Critical Insight

  • Having a single expert estimation technique is not enough. You need to include an analytical parametric technique to quickly surface assumptions and have that discussion early rather than having to defend a budget shortfall.

Impact and Result

  • Produce a charter that will help you sell an optimized application maintenance estimation process internally for the benefit of the business.

Optimize the Application Maintenance Estimation (AME) Process Research & Tools

1. Understand the project rationale

Assess organizational preparedness for AME process optimization.

2. Structure the AME optimization team

Set up a project team for optimizing the AME process and obtain approval to proceed.

3. Analyze the current AME process gaps

Identify the gaps that might prevent a successful implementation.

4. Optimize the AME process

Document the new optimized process and identify implementation costs.

5. Implement the AME process

Develop the rollout and communications plan, and prepare for hurdles.

6. Measure ongoing value

Track metrics and apply lessons learned to other projects.

Augment your traditional expert estimation with parametric estimation to reduce surprises.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Authors

Andrew Kum-Seun

Altaz Valani

Carolyn Burns

Contributors

  • Magne Jørgensen
  • Capers Jones
  • Oktay Turetken
  • Valerio Franceschin
  • Derya Toka
  • Saravanan Mylsamy
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