Optimize Requirements Gathering to Effectively Serve the Business

Poor requirements are the number one reason that projects fail – take a strategic approach to optimizing requirements gathering in order to give the business what it needs.


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Your Challenge

  • Poor requirements are the number one reason that projects fail. Requirements gathering and management has been an ongoing bother for IT professionals for decades.
  • If proper due diligence for requirements gathering is not conducted, then the applications that IT is deploying won’t meet business objectives, and will fail to deliver adequate business value.
  • Inaccurate requirements definition can lead to significant amounts of project rework and hurt the organization’s financial performance. It will also create significant damage to the working relationship between IT and the business.

Our Advice

Critical Insight

  • To avoid making makeshift solutions, an organization needs to gather requirements with the desired future state in mind.
  • Creating a unified set of standard operating procedures is essential for effectively gathering requirements, but many organizations fail to do it.
  • Centralizing governance of requirements processes with a Requirements Gathering Steering Committee or Requirements Gathering Center of Excellence can bring greater uniformity and cohesion when gathering requirements across projects.

Impact and Result

  • Enhanced requirements analysis will lead to tangible reductions in cycle time and reduced project overhead.
  • An improvement in requirements analysis will strengthen the relationship between business and IT, as more and more applications satisfy stakeholder needs.
  • More importantly, the applications delivered by IT will meet all of the “must have” and at least some of the “nice to have” requirements, allowing end users to successfully execute their day-to-day responsibilities.

Optimize Requirements Gathering to Effectively Serve the Business


Optimize requirements gathering processes

Conduct an overview of the major root causes and consequences of poor requirements gathering.


Determine the target state for requirements gathering

Understand requirements management approaches.


Assess current requirements gathering processes and identify gaps

Assess current requirements management processes.


Plan for requirements gathering

Understand the necessity of developing a set of Standard Operating Procedures (SOPs) for requirements management.


Elicit requirements

Determine which elicitation techniques the organization should employ for requirements gathering.


Analyze requirements

Categorize requirements.


Validate requirements

Allocate requirements across a phased deployment plan.


Manage, communicate, and test requirements

Conduct requirements traceability, testing, and reuse.

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Expert Analyst Perspective

Video screengrab
Optimize requirements gathering processes
Determine the target state for requirements gathering
Assess current requirements gathering processes and identify gaps
Plan for requirements gathering
Elicit requirements
Analyze requirements
Validate requirements
Manage, communicate, and test requirements