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Navigate the Pandemic With a Flexible Talent Strategy

A practical guide to scenario planning to weather uncertainty.

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  • The near term is still unclear and will be shaped by a complex interplay of epidemiological factors, economic factors, governmental responses, and shifts in societal and consumer behavior.
  • Organizations and HR departments need to be prepared for multiple possible scenarios.

Our Advice

Critical Insight

  • Uncertainty is a problem to overcome, not an excuse to avoid planning. Now more than ever HR needs to develop a flexible talent strategy that enables the organization to survive and thrive in any possible future.

Impact and Result

  • Integrate scenario planning into the strategic planning process to prepare for a diverse set of possible pandemic outcomes. Identify the talent implications of the organization’s near-term strategies in each possible scenario.
  • Build a flexible talent strategy by identifying and prioritizing HR initiatives that enable the organization’s strategies across multiple scenarios. Critically, continue to iterate on the strategy and complete scenario-specific initiatives as signals indicate a specific scenario is beginning to occur.

Research & Tools

1. Pause and reflect

Involve key stakeholders and evaluate HR’s crisis response actions.

2. Uncover near-term strategies

Identify the organization’s guiding principles and uncover near-term organizational strategies for each scenario.

3. Plan for each scenario

Identify talent implications for each scenario and see where the current talent strategy aligns. Identify HR initiatives to address talent implications and prioritize them.

4. Develop an agile action plan

Develop an agile action plan, plan for iteration, and communicate the action plan to stakeholders.

Guided Implementations

This guided implementation is a four call advisory process.

Guided Implementation #1 - Pause and reflect

Call #1 - Evaluate HR’s crisis response actions and uncover near-term organizational strategies for each scenario.

Guided Implementation #2 - Uncover near-term strategies

Call #1 - Identify talent implications for each scenario and determine HR initiatives to address them.

Guided Implementation #3 - Plan for each scenario

Call #1 - Prioritize HR initiatives and develop an agile and iterative action plan to deliver on HR strategic initiatives.

Guided Implementation #4 - Develop an agile action plan

Call #1 - Review plan to revisit and iterate strategy and discuss communication plan.
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