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Vendor Landscape: Business Process Management (BPM) Suites

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You are currently over the vendor limit, please adjust your weightings to equal exactly 100%.


You are currently over the product limit, please adjust your weightings to equal exactly 100%.

What matters more, the vendor score or the product score? As you weigh the importance, we will generate the vendor shortlist to match your needs.

View Vendor Shortlist

What is a shortlist?

A shortlist is a personalized list of vendors based on the criteria you define. Your shortlist offers more information about vendor's strengths, weaknesses, price-points, etc, and ranks them according to your needs.

Access this Vendor Shortlist by logging in with your Info-Tech Research Group membership or unlocking this content.


What is a Value Score?

The Value Score indexes each vendor’s product offering and business strength relative to their price point. It does not indicate vendor ranking.

Vendors that score high offer more bang for the buck (e.g. features, usability, stability, etc.) than the average vendor, while the inverse is true for those that score lower.

Price-conscious enterprises may wish to give the Value Score more consideration than those who are more focused on specific vendor/product attributes.

View Storyboard

Solution Set Storyboard Thumbnail

Your Challenge

  • Business Process Management (BPM) is a long-standing business practice that can now be largely automated with a BPM suite to help manage tasks and workflows across the enterprise.
  • Every solution in this Vendor Landscape has a distinct combination of features, so deciding on the best fit will require careful consideration.
  • Product selection should be based on more than just a big-name vendor. Smaller vendors that focus on one type of solution may be more dedicated to the space, but also might lack the support you require. Selection of a solution must always be considered as a long-term partnership with the vendor you select.

Our Advice

Critical Insight

  • BPM suites are business oriented and as such it will likely be business users who use it the most. Be sure to select a solution that reflects the technical competencies of the users, such as choosing a solution with a familiar and easy-to-use design interface.
  • Be certain that the BPM suite solution that you select can integrate into your enterprise’s technology ecosystem. If you are new to BPM suites, it may make sense to use a subscription-based cloud solution instead of investing up-front in an on-premise suite.
  • Price is a differentiator in this space. The highest price from the biggest vendor does not always mean the best product. Organizations need to conduct their due diligence in their evaluation of the product’s full capabilities, the vendor’s stability and support, and the price to get the best product for their specific requirements.

Impact and Result

  • BPM suites are an excellent way to optimize your business processes and make your enterprise more productive.
  • Selecting the optimal solution ensures the greatest level of process optimization.

Research & Tools

1. Learn about the BPM suite market space

Understand BPM suite solutions, their capabilities, and cost.

2. Review BPM suite solutions

Build a shortlist of best-fit BPM suite tools for the enterprise.

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