Develop & Enforce Policies that Securely Enable a Mobile Workforce

Prepare your policies for a future when mobile personas are more important than mobile devices.

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User policies are often created ad hoc or based on outdated policies designed for specific corporate-issued devices.
The number of possible technology policies to enable or disable is daunting, and deciding which policies to apply to which users can appear to be a monumental task.
Poorly thought-out policies can increase support and management costs, especially if something goes wrong.

Determine your policy goals based on a forward-looking view of your mobile workforce, and then design policies that align with your goals.
Align your mobile policies with your broader mobile strategy, which should in turn align with your IT strategy.

A strong set of mobile user and technology policies will enable a productive workforce, no matter which mobile devices are being used.
Automate enforcement of policies as much as possible to keep management and support costs down.
Use this solution set to create policies that are carefully thought-out, communicated thoroughly, and effectively enforced. Your workforce will be mobilized in no time.

See how all the steps you need to take come together, with tools and advice to help with each task on your list.

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Understand the need for mobile policy

Understand the current situation with mobility in the enterprise, and how policies fit in.
- Storyboard: Develop & Enforce Policies that Securely Enable a Mobile Workforce
Document your future mobile policy goals

Understand where the future of mobility lies, brainstorm forward-looking goals, and explore the benefits of each goal.
Document your current mobile situation

Inventory your current set of mobile policies, identify who is doing what with mobile to determine use cases, and assign user groups to risk profiles.
Identify gaps

Identify gaps between your goals and your current mobile situation, and determine steps needed to close these gaps.
Create mobile policies

Create and document strong policies, and invest in training and enforcement to give policies teeth.
Incorporate mobile policies into your IT strategy and revisit regularly

Document your policies, insert them into your larger strategies, and revisit them regularly.

This guided implementation is a two call advisory process.

Call #1: Create a set of technology policies

An analyst will review your organization's current mobile strategy and technology policies, your long-term goals for mobility in your organization, and the types of technology policies needed.
Call #2: Create a set of user policies

At the appropriate milestone, an analyst will review your mobile strategy and long-term goals to help you establish the types of user policies needed.

To understand where mobility is going, so you can aim your goals there, including policies that embrace the dual personal and work personas

To brainstorm a set of forward-looking mobile policy goals

An understanding of the state of mobile technology that leads to a future-proof set of mobile policy goals

Activities:		Outputs:
1.1	Brainstorm forward-looking mobile policy goals	Mobile policy goals template
1.2	Analyze mobile policy goals	Goals analysis worksheet (goals and benefits)

A baseline from which to identify gaps between your current situation and the goals you have outlined

Activities:		Outputs:
2.1	Review your mobile strategy and current inventory of mobile policies	Mobile policy inventory
2.2	Identify who is doing what with mobile (use case diagram)	Use case diagram with risk profiles
2.3	Tie risk profiles to roles	Consolidated list of roles with use cases and risk profiles
2.4	Consolidate to a manageable list of roles

An action plan will allow your organization to begin moving forward in creating and refining your mobile policies, one step at a time

Activities:		Outputs:
3.1	Identify gaps between your current status and your future goals	Goals analysis worksheet (gaps and steps)
3.2	Identify the policy-related steps that you need to take	Detailed action plan
3.3	Identify the policy-related steps that you need to take
3.4	Build a detailed action plan

A carefully thought-out set of technology policies and user policies, based on your forward-looking policy goals, will safely unlock the benefits of mobility within your organization

Activities:		Outputs:
4.1	Decide on technology policies	List of technology policies and settings
4.2	Create a set of user policies	List of technology policies and settings Acceptable use policy Remote wipe waiver Reimbursement policy
4.3	Plan a rollout and training program	12. Training slideshow

To consolidate your mobile policies and insert them into your mobile strategy, which will be inserted into your broader IT strategy
To determine responsibilities and develop a mobile roadmap

An understanding that policies are only part of a mobile strategy, which are in turn only party of an IT strategy
A roadmap for implementing your policy decisions and revisiting decisions regularly

Activities:		Outputs:
5.1	Document mobile policies and insert them into your IT strategy	Consolidated mobile policy document
5.2	Determine responsibilities and set a timeline for implementation	Mobile roadmap