Deploy Effective Information Governance with a Document Source Audit
When there's trouble like litigation or compliance problems, the CIO gets the call.
- Content has fragmented so quickly that the organization can no longer differentiate information from garbage.
- The lack of overarching strategy impedes both regulatory compliance and mitigating the costs of litigation.
- IT is often saddled with owning information governance without a strategy for how the enterprise plans to use information.
Our Advice
Critical Insight
- The CIO is going to be blamed for any regulatory or litigation issues surrounding information; provide the leadership for building an information governance strategy.
- Set strict and department agnostic deletion policies for all low-value documents.
- Push Legal and Finance to define the organizational risks as a basis for classifying information.
Impact and Result
- Focus on starting the information governance group. The most important part of information governance is meeting face to face with ALL of the appropriate stakeholders.
- This is about information not content management. Content management alone will not protect you from litigation or regulatory pressure. Social, communication (email, IM), and customer interactions need to be part of an overarching strategy. Content management and communication management are part of the governance strategy, not the focus.
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