Use this template to create your custom roadmap for service management agility. Using the output of the agility assessment tool in phase 2 and the optimal states gleaned from phase 1, modify the template roadmap for your unique context.

Use this template in conjunction with the project blueprint, Build a Roadmap for Service Management Agility.

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Build a Roadmap for Service Management Agility

Use Agile principles to focus on value and deliver high-quality services.

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