This phase will help you create a set of service offerings and metrics for the Center of Excellence to offer that are aligned with Info-Tech's Agile adoption model and standardized by role. It will take you through the following activities:
- Introduce the key attributes of Agile adoption.
- Create service offerings aligned with the Agile adoption model.
- Form role-specific engagement plans to ensure consistency in practice.
- Define a metrics program for the Center of Excellence to monitor.
Use this phase as part of the full blueprint, Spread Best Practices With an Agile Center of Excellence.