This survey template will help you to assess your higher level service management goals, while engaging participation from your project team. This has the added benefit of:
- Developing ownership and securing the long term support of project participants throughout the long implementation process.
- Easing the transition into the Service Management Roadmap Tool.
This survey is a hand-out that is to be completed independently by each member of your roadmap team, then discussed in an open forum meeting to derive consensus on results.