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The Sample Metrics Selection and Reporting Tool contains hundreds of sample metrics and provides a template for dashboard reporting. Use this tool to:

  • View a menu of IT metrics suitable for collection.
  • Enter and track the selected metrics.
  • View samples of graphical reporting techniques.
  • Populate a model balanced IT metrics scorecard.

Customize the sample content to better suit your organization. Use this tool in conjunction with the project blueprint, Establish a Service Metrics Program That Meets Business Needs.

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Search Code: 77633
Published: May 22, 2015
Last Revised: May 22, 2015

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