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With a growing business emphasis on workforce mobility, an effective and encompassing mobility strategy is a common priority for IT leaders. However, with the exception of corporate e-mail access, business devices such as smartphones and PDAs have largely been operated and managed separate from the rest of the enterprise communications infrastructure. Mobile Unified Communications (UC), which provides mobile users with access to a wide range of communications tools and applications, is an opportunity for much tighter alignment and integration between on-premise systems and mobile devices.
This research note explores:
- The relationship between UC and enterprise mobility.
- An overview of mobile UC.
- Mobile infrastructure considerations.
Enhanced worker mobility is a key objective for many organizations exploring UC. Enterprises evaluating UC and mobility solutions should understand the scope of opportunities for integration.