Use this tool with phase 2 of the blueprint Design a Customer-Centric Digital Operating Model to identify a team structure, advisory council structure, skills required, training curriculum for the team, and critical KPIs for lighthouse.
Lighthouse Initiative Building Tool
Also In
Design a Customer-Centric Digital Operating Model
Putting the customer at the center of digital transformation.
Related Content
Search Code: 87497
Published: January 24, 2019
Last Revised: January 24, 2019
Get Access
Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.