Case Study: IndependenceFirst

Author(s): Amanda Fink, Amy Kunz

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View how one CIO used quality communication with stakeholders to gain approval for IT initiatives.

  • Business Situation: IndependenceFirst has a very limited budget. In order to obtain approval and adequately support business needs and goals, IT needs to have solid credibility.
  • Challenge: The majority of company employees have been with the company for 20 years. They are very hesitant to change and are difficult to win over without extensive vetting of costs, benefits, and potential timeframes.

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