How a financial services company dodged "The Great Resignation"

Author(s): Brian Jackson

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During the past year, workers have left their jobs at an unprecedented rate. The mass migration has been dubbed 'The Great Resignation' and it's shone a light on the importance of employee retention. Especially in IT where there is already a shortage of technical talent available on the market, companies should make a serious effort to keep their workers engaged and productive. Jeff Previte, the executive vice-president of IT at CrossCountry Mortgage knows all about that. After joining the company in 2019, he worked to address a high turnover rate. By implementing an employee-first experience, he moved a 60% turnover rate to 10% in just a few years time. On this episode of Tech Insights, he tells us how to set priorities to keep your staff. We're also joined by Info-Tech senior research analyst Nick Kozlo. This episode is part of a mini-series for Info-Tech's CIO Priorities 2022 report.

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CIO Priorities 2022

Priorities to compete in the digital economy.

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