Today, mobile devices such as smartphones and PDAs are largely operated and managed separately from the rest of the enterprise communications infrastructure; however, creating tighter integration with on-premise systems is an attractive opportunity for many organizations. Mobile Unified Communications (UC) can help enterprises achieve this integration and provide mobile users with access to a wider range of business communications tools and applications.
This research note explores:
- The relationship between UC and enterprise mobility.
- An overview of mobile UC.
- Mobile infrastructure considerations.
Enterprises evaluating UC and workforce mobility solutions should understand the scope of opportunities for integration.