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Today, mobile devices such as smartphones and PDAs are largely operated and managed separately from the rest of the enterprise communications infrastructure; however, creating tighter integration with on-premise systems is an attractive opportunity for many organizations. Mobile Unified Communications (UC) can help enterprises achieve this integration and provide mobile users with access to a wider range of business communications tools and applications.

This research note explores:

  • The relationship between UC and enterprise mobility. 
  • An overview of mobile UC.
  • Mobile infrastructure considerations.

Enterprises evaluating UC and workforce mobility solutions should understand the scope of opportunities for integration.

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