Trial lock

This Research is for Members Only

Not a member? Unlock a free sample of our research now!

Already a member?

Sign in now

A CRM steering committee is an excellent tool for creating a harmonized CRM strategy between IT, Marketing, Sales, and Customer Service. This charter is an essential document for defining the scope and purpose of the committee.

Sections of the charter include:

  • Purpose
  • Agenda
  • Membership
  • Mandate

Related Content

Hide Details

Search Code: 75721
Published: August 12, 2014
Last Revised: June 6, 2016


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.