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Capacity management and planning projects have three phases: IT service design, identification of critical capacity, and development of instructive KPIs.

  • Build the IT services based on business-critical infrastructure.
  • Identify the key infrastructure capacity for each service.
  • Design and monitor metrics that provide both short-term capacity indicators and long-term trending data.

Use the Capacity Analysis Tool to guide and record the design of the IT services through all three phases.

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Search Code: 76692
Published: January 8, 2015
Last Revised: January 8, 2015

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