BI End-User Satisfaction Survey Framework

Author(s): Dirk Coetsee

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The BI End-User Satisfaction Survey Framework helps you to collect and analyze BI end-user satisfaction from end to end through a series of steps:

  • Communicate the survey
  • Create a survey
  • Conduct the survey
  • Collect and clean survey data
  • Analyze the survey data
  • Collect more information with follow-up interviews
  • Identify improvement initiatives

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