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Sports Entertainment Research Center
Industry Insights Designed to Help You Lead
With Info-Tech's sports entertainment research community forums & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".
Industry Insights & Best Practices
- Industry-Specific Research
- Reference Architectures
- Industry Trends
- Top Technologies
Bi-Monthly Community Forums
- Bi-Monthly Executive Collaboration
- Peer-to-Peer Knowledge Sharing
- High-Impact Discussion Topics
Industry-Specific Advisory Services
- Digital Transformation
- Linking Business & IT Value Maps
- Advisory Assistance to Help You Build Your IT Strategy
- Mature Your Operations to Innovate
- Peer Benchmarking
InfoSEAT Community Forums
Background &
Overview
Executive
Roundtable
Industry Roundtable Events
The Industry Roundtable Events are sessions hosted each month for 8 to 15 industry peers to discuss the
most pressing topics impacting IT departments in their industry and share their experiences. Each
session is facilitated by an industry analyst and supported by our tailored research.
Click an
experience track to learn more about the research, Roundtables, and action plan for each topic.
Deep Insights Tailored to Your Industry
1
IT Strategy & Alignment, Reference Architectures & Value Streams
Take deep ecosystem-level drive into your industries' ecosystem as well as the IT challenges and opportunities within it.
2
Top Trends Affecting Sports Entertainment
Explore key trends affecting your specific industry from the perspective of people, processes, and technology.
3
Peer Industry Benchmarking
Examine the data from IT departments across the industry to gain insight into the priorities, challenges and opportunities of IT in your industry.
4
Software Selection to Meet Industry Needs
Understand industry technologies and leading vendors in the space to expediate core buying decisions.
1
Business-Aligned IT Strategy
Strategy Alignment
Professional Sports Industry Impacts on IT Strategy: Senior Management Presentation Template
- Once you’ve completed the IT Strategy Initiatives Workbook, it’s time to pull it all together and share with your organization’s leadership team.
- Use the Professional Sports Industry Impacts on IT Strategy: Senior Management Presentation Template to highlight the key findings from the business-aligned analysis you’ve done.
Strategy Alignment
Professional Sports IT Strategy Initiatives Workbook
- With input from our research and analysts and your peers, identify new or updated initiatives for your IT strategy.
- Working with our team, update your IT Strategy Initiatives Workbook.
Strategy Alignment
Professional Sports Business-Aligned IT Strategy
- Learn about the ecosystem factors that are impacting the Professional Sports industry and how your IT team is set from a PESTLE and SWOT perspective, with expert insights and takeaways to update your IT strategy.
2
Top Industry Trends
Top Trends
Professional Sports New Complexities in Social Channels Report
- Social management continues to increase in complexity and risk. Like omnichannel sales, social media should be actively managed using a consolidated approach.
- Learn about how new complexities in social channels affect both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
Professional Sports Enhanced Spectator Experience Report
- Sports are now viewed as an entertainment option competing in the broader entertainment and hospitality market, where the fan experience is rich, integrated content delivered at any time.
- Learn about how an enhanced spectator experience affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
Top Trends
Professional Sports Data-Driven Player Insight Report
- A performance management platform that provides consolidated player data enables teams to identify injuries earlier, assess recovery, identify performance gaps, and make better game-time decisions.
- Learn about how data-driven player insight affects both your organization and IT specifically, including challenges and opportunities, with expert assistance.
3
Industry Benchmarking
Peer Benchmarking
Professional Sports IT Staffing Benchmarking Report
- Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business to be a reliable operator and effective partner, all while finding time and resources to be innovative.
- By taking the IT Staffing Diagnostic and participating in our unique IT Spend Benchmarking, you will gain critical insights to position your IT team to be more strategic.
Peer Benchmarking
Professional Sports IT Stakeholder Satisfaction Benchmarking Report
- IT leadership needs to understand where their clients are unsatisfied with the quality of service they are receiving from IT.
- Understand important focus areas to address and insights into how your team compares with other Professional Sports IT organizations.
4
Core Industry Technologies & Software Selection
Core Industry Technologies
Professional Sports Social Media Management Report
- Social media is now part of business operations, marketing/sales success, and public relations, which organizations should use to improve the fan experience and manage risk.
- Learn about what social media management is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
Professional Sports Fan Entertainment Experience Report
- Professional Sports is an entertainment option competing in the broader entertainment and hospitality market, where fans expect enhanced and augmented experiences beyond just watching the competition.
- Learn about what fan entertainment experience technology is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
Core Industry Technologies
Professional Sports Player Performance Management Report
- Consolidated player health and performance data allows teams to identify injuries earlier, assess recovery, identify performance gaps, and make better game-time decisions.
- Learn about what player performance management is, the state of the market, key features and functions, and leading vendors in the space in order to understand how it can transform your IT strategy and ability to deliver.
5
Other Research
Latest Sports Teams Notes
Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.
Should You Insource Your Service Desk? A Case Study From Entertainment
Date published
April 5, 2021
Author:
Outsourcing is presented as the panacea for service support ailments, but it is not that simple. Outsourced service desk often struggle with low end-user satisfaction despite high performance metrics. Here is how we helped an entertainment client develop an outsourcer get well plan.
Win the Fan Engagement Game With a Mobile Application Strategy
Date published
April 5, 2021
Author:
Professional sports teams should be using mobile applications to the full extent of their capability. Provide the optimum level of service to your fans to improve satisfaction and boost revenues.
Improving the Off-Field Product
Date published
April 5, 2021
Author:
Sports organizations drive the majority of revenue from ticket sales. However, competition for those fan dollars is increasing. Teams need to innovate to increase and protect revenue, and compete for an increasingly demanding fan base.
Sports Organizations Are Striking Out With Information Security
Date published
April 5, 2021
Author:
Today, information security attacks are par for the course. One industry has remained relatively insulated from becoming a target – professional sports. However, this won’t always be the case. Professional sports organizations will increasingly be more attractive to attacks due to their high revenue, public profile, and sensitive data, like contract negotiations.
The Drone Invasion
Date published
April 5, 2021
Author:
The growing proliferation of drones in commercial applications continues to amaze, but nowhere more so than in the entertainment industry. As advancements in both flight and filming technologies move the boundary of what is possible, we can sit back and enjoy the show.
Benchmarking Reports
Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.
InfoSEAT Reference Architecture
Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.