Templates & Policies

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Exponential IT Communication Plan Template A template to help you develop your communication plan for the Exponential IT roadmap.
Exponential IT Executive Communication Template A template to present the Exponential IT roadmap to stakeholders.
SCaaS Business Use Case Template A template to help you describe the business case for a SCaaS solution.
SCaaS Controlled Vendor Communications Letter A template to create a communication process with a vendor.
SCaaS Vendor Communication Management Plan A template to guide communications between your organization and your vendor.
Customer Satisfaction Performance Update Template Effectively manage CSAT improvement.
Customer Satisfaction Executive Presentation Template Make the case for the right customer satisfaction metrics.
COPS Business Reference Architecture Template Use this template in conjunction with the COPS Business Reference Architecture Guide.