Templates & Policies

Policy Action Plan

This template helps you consolidate and assign responsibility for the action items that need to be completed to update your policy network.

IaaS and PaaS Service Level Agreement Template

Use this template to document the specific security requirements of your potential IaaS or PaaS vendor.

Test Strategy Template

This template of the blueprint Build a Strong Foundation for Quality will help you define your test strategy.

Wireless LAN User Acceptable Use Policy

The wireless LAN user acceptable use policy outlines the standards for appropriate use of the corporate wireless network.

Level 1 Project Status Report Template

Use this template to create a concise project status report for small, low-risk projects.

Handover to Operations Template

The Handover to Operations Template is used to document all necessary steps to transfer project knowledge and technical documents. Use this template to document important...

Project Intake, Approval, and Prioritization Communications Template

Use this template to compile and communicate the standard operating procedures that you have developed over the course of this blueprint.

Project Intake, Approval, and Prioritization SOP

Use this template to set up a standard operating procedure for the project intake, approval, and prioritization process.

Internal SLA Process Flowcharts

Follow Info-Tech's internal SLA development workflow to create an internal SLA that address your service level challenges.

Service Desk Internal Service Level Agreement Template

Create the internal service desk SLA by amalgamating the insights from the current and target state analysis.
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