Discussion Summary: Info-Tech LIVE Las Vegas Retail & Wholesale Industries Roundtable

Info-Tech LIVE took place November 19-21 in Las Vegas, NV. Here, we hosted nine Industry Roundtables focused on the direct and longer-term ripple effects of Industry 4.0...

Problematic IT Processes for Merchant Wholesalers, Nondurable Goods: Business Continuity, Enterprise Architecture, and Disaster Recovery Planning

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare...

Problematic IT Processes for Transportation and Warehousing: Performance Measurement, Managing Service Catalog, and Business Process Controls & Internal Audit

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare...

Problematic IT Processes for Merchant Wholesalers, Durable Goods: Data Quality, Quality Management, and Project Management

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare...

Business Continuity Management and Security Integration in the Retail and Wholesale Industry

Retail/wholesale organizations that build robust business continuity management plans (herein referred to as BCM plans) will increase their enterprise resilience. Take a...

Using Blockchain to Fight the Counterfeit Market

The counterfeit market results in profit losses for companies, diminishes brand reputation, and is potentially harmful to the health of customers. This note will briefly...

Why Retail Distribution Centers Need More Than Just WMS

IT departments must anticipate and plan for the business disruptions affecting their distribution center (DC) technology needs. These disruptions will drive the...

IT’s Not Just Dollars and Cents: How to Measure the Business Value of Customer-Facing Applications in Retail

Your customer-facing applications should be producing business value, but that can be hard to define and measure when the source of value isn’t always monetary. Learn how...

Do You Really Need to Be Unique? Consider Competitive Advantage When Debating Whether to Buy or Build Your Retail Applications

Balancing the pros and cons of customized vs. off-the-shelf software guides the decision of whether to buy or build your business applications. For retail organizations,...

Baking Cybersecurity Into the Cannabis Industry

The cannabis market is undergoing explosive growth in all directions. Traditional strategic approaches to information security are unlikely to keep up in an era of...
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