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Establishing a Balanced Scorecard for IT Performance in the Professional Services Industry Is an Important Complement to IT Strategy The IT balanced scorecard must go beyond the usual IT metrics. To be most effective, it must demonstrate the value IT provides and reflect corporate strategies and goals.
Analyst Insight: Nine Tips to Improve Your Productivity The new year brings new resolutions. We hear a common theme: out with the clutter and in with better personal productivity. This issue is particularly common in...
Get Things Done in Professional Services Firms Professional services firms – particularly small ones – struggle with effective project execution. It is hard for these IT leaders to complete strategic initiatives and...
Industry Reference Architecture for Professional Services Leading organizations require a unified and validated view of business capabilities that aligns initiatives, investments, and strategy in order to compete in their industry.