Avaya Announces New Contact Center as a Service Platform, IX-CC

Avaya has announced its next generation Contact Center as a Service (CCaaS) platform titled “IX-CC,” marking the company’s move toward a cloud-based subscription program.

Cisco Announces Intent to Acquire CloudCherry

Cisco has announced its intent to acquire CloudCherry, boosting its contact center portfolio.

Avaya in Talks With RingCentral to Form Joint Venture

Avaya moved away from the idea of being acquired following news that it is in talks to partner with RingCentral.

Avaya Announces Partnership With RingCentral

Avaya announced a partnership with RingCentral, a move that jointly strengthens the two companies’ positions in the growing cloud-based unified communications market.

Anzo Enables Data Management and Analytics Across Structured and Unstructured Data

Cambridge Semantics enhanced its Anzo platform to enable data management and analytics over both structured and unstructured data, the firm announced in an August 22...

Trello Hits 50 Million Registered Users and Gets New Capabilities

Atlassian-owned project management tool Trello has hit 50 million registered users, up from 19 million users when Atlassian acquired Trello in 2017. To celebrate,...

Cisco Suffers Security Flaw With Zoom Interoperability

Cisco is beginning to lose patience with its Zoom interoperability after another Zoom security risk: access for the Zoom Connector for Cisco hosted on zoom.us did not...

Swit Launches Advanced Tier

Swit has launched a new Advanced tier for its collaboration suite, enabling innovative cross-team collaboration for small and large organizations.

Mitel/Avaya Merger Looks Imminent

It is likely that Mitel will acquire Avaya, following news that Avaya CEO Jim Chirico stated he would be seeking “strategic alternatives” during the company’s August 13...

Mimecast Announces New Threat Intel Feed for Your Security Devices at Blackhat 2019

Mimecast announces a new threat intelligence platform at Blackhat 2019, offering customers a new means to feed threat intelligence into security devices such as SIEM,...
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