This report offers an analysis and benchmarking of key IT performance indicators, staffing figures, process maturity, and much more to enable casino and integrated resort...
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To truly accomplish the ideal "phygital" mobile app experience, operators must first understand the time and resources required to enable, develop, and maintain a mobile app.
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Identify opportunities and risks, analyze changes in the vendor space, and examine Info-Tech’s door lock access technical architecture and IT/OT hand-off operating model...
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The gaming and hospitality industry has been given a key role in digitizing their payment services and fostering the inclusion of different payment innovations as the...
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There is an accelerated pace and direction for digital transformation. Gaming and hospitality organizations are now trying to understand its implication on their own...
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Understand how a digital loyalty program strategy can support the business and help it stay competitive through the digital economy.
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Read this section of the strategic foresight trends report to learn about the Ready Player Z Trend and the impact it's having on the casino floor.
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This section of the report focuses on determining what technology your casino should prioritize and aligning its benefits to your business goals.
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Use strategic management principles and a systematic approach to begin the baseline for a service recovery strategy while effectively kick-starting the strategy with the...
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This step-by-step deck walks you through a strategic loyalty management selection process to drive digital loyalty transformation.
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