Hospitality

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It’s Time to Raise the White Flag on the Direct Booking War Major hotel chains announced direct booking as a key strategic focus last year. Yet recently published research reveals that the amount of commission paid by hotel chains...
Bedbugs Aren't the Only Thing That Can Ruin a Hotel's Reputation; Make Data Security a Priority The hotel industry has had a number of high profile breaches since 2014, and has had the second highest number of data compromise attacks. These attacks are no longer...
Hoteliers Must Deliver a Holistic, Connected In-Room Experience for the Modern Guest In-room digital technologies presents an opportunity for hoteliers to provide unique and superior experiences for their guests. Using the right combination of in-room...
Look Inwards, Not Outwards With Robust Housekeeping Automation At its core, the hospitality industry is guest-centric. But looking inwards at streamlining internal processes carries the potential to leverage enormous benefits....