Observations on OSFI’s "Culture and Behaviour Risk Guideline" (Draft) 2023 from an IT Perspective

Culture, in the common view of IT, is largely outlined in the strategy of the organization, expressed in part by the vision, mission, and objectives and described in...

The Silicon Valley Bank Failure and What to Prepare for Next

The impacts on banking, financial institutions, their customers, and technology.

Mainframe Modernization for Retail Banking Storyboard

A comprehensive strategy to help retail banks to modernize their mainframe systems to meet the demands of modern banking.

Mainframe Modernization for Retail Banking

Retail Banking is being transformed by accelerating competition, especially from startups with no legacy infrastructure. New products and services are required to stay...

The Future of Retail Banking

Retail banking is reshaping itself. Banks are intensely focused on customer experience and product innovation. They need to leverage advanced technology to better...

The Future of Retail Banking Storyboard

Understanding the future of the retail banking business. 

Next-Generation Customer Experience in Retail Banking Storyboard

An overview of the key drivers that impact customer experience as well as a structured approach to elevate CX within a retail bank.

Next-Generation Customer Experience in Retail Banking

Customer experience is among the top priorities for the retail banking industry. In fact, customer experience is the top driver of transformation efforts. As competition...

Build a Retail Banking Business-Aligned IT Strategy – Phases 1-4

Align with the business by creating an IT strategy that documents the target state, current state, and a roadmap.

Build a Retail Banking Business-Aligned IT Strategy

The retail banking industry is being influenced and reshaped by many factors. As a result, retail banking is changing rapidly, as is the technology required to compete...
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